Support at work helps remote employees cope better with working remotely
The evidence overwhelmingly points to the fact that social support does help remote workers to handle working remotely better.
Empirical evidence shows more extensive remote work can lead to lower perceptions of social support and higher emotional exhaustion among remote employees20. Social support simply defined is “the provision of assistance or comfort to others, typically to help them cope with biological, psychological, and social stressors”21. Higher social support from the organisation, on the other hand, has been shown to reduce social isolation, which in turn reduced psychological strain, and improved job satisfaction22. More recent research found that social support can help employees overcome loneliness, reduce emotional exhaustion by helping to reduce procrastination, reduce work-to-home and home-to-work interference, improve life and job satisfaction1. Professional research has found that employees who receive support from their management are less likely to experience burnout18. Some academics have even suggested that social support is instrumental in suicide prevention during the COVID-19 pandemic23.